Frequently Asked Questions
1. How many videos can I rent and for how long? How much are the videos? Are
there late fees?
Answer

2. How long does it take to get the videos? Do you rent outside the United States?
Answer

3..Why is there a membership fee to rent videos and how does it work? What if I
signed on before June 1, 2006?
Answer

4. What does the rental cost cover? What if I lose a video or do not return a video?
Can I renew a video if I want to keep it longer?
Answer

5. Do I have to package the video myself and add postage? Answer

6.How do I know if my videos have been returned to Your Horse Matters? Answer

7. How do I know if my video is available or NOT AVAILABLE? Answer

8.How do I find out about new videos that have been added to the catalog? Answer

9.What if I don't see a video that I want? How can I get it? Answer

10.Do you rent DVD or VHS videos? Answer
Please contact us if you have any questions about our service or know of a
video you would like added to our catalog.
"We want you to know because we know
YOUR HORSE MATTERS"
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